Need Help? Safeguarding
Information about organisations from around our regions.


Contact details


Basketball England

0114 2841060

YBL – Safeguarding



0800 1111


0808 800 5000


0116 234 7278


Local contacts


In emergency dial 999.

Children’s Social Care


Early Help Support Team can offer support on completing an Early Help Assessment, they can be contacted on 0121 303 1888 or e-mail You can also discuss your concerns at your local Early Help Panel, for more details see the website


Solihull MASH Team on 0121 788 4333 (Monday-Thursday 8.45am-5.20pm, Friday 8.45pm-4.30pm).

If you are calling out working hours (evening, weekends or bank holidays) call the Emergency Duty Team on 0121 605 6060.


If you need advice, information or want to talk to someone, you can contact Early Help at your local Community Operating Group or the Sandwell MASH 0121 569 31

Contact the Local Authority Designated Officer (LADO) on 0121 569 4770 (for people working/volunteering with children)


During the day
Monday – Thursday, 8.45am – 5.15pm Friday, 8.45am – 4.45pm
The Multi Agency Safeguarding Hub (MASH)
Civic Centre
Zone 2D
Walsall Council
Telephone: 0300 555 2866

Evenings, weekends, bank holidays (out of hours)
Emergency Response Team
Telephone: 0300 555 2922  or  0300 555 2836


Social worker (out of office hours): 024 7683 2222.
If there is no immediate danger or you need advice or information, you should call the Referral and Assessment Service on 024 7678 8555.


If you have an urgent child protection concern and need to get in touch with us, call the MASH on
01926 414 144
Lines are open from:

  • Monday to Thursday: 8:30am – 5:30pm
  • Friday: 8:30am – 5:00pm

f you need to get in touch out of usual office hours, please contact the Emergency Duty Team immediately on:
01926 886 922


Members of the public concerned that a child is in need of protection should contact the Family Front Door on 01905 822666 from Monday to Friday 8.30am to 4.30 pm.
For assistance out of office hours (5:00pm to 8:00 am weekdays and all day at weekends and bank holidays) please contact 01905 768020.

Jon Hancock is the LADO for Worcestershire and is available for advice if you are not sure whether to make a referral.
Phone: 01905 843311


Multi Agency Safeguarding Hub (MASH) on 01432 260800 (01905 768020 out of hours). If you believe that a child or young person is at immediate risk, this should be reported without delay to the Police service as a 999 emergency


Telephone our First Response Children’s Duty Team if you have urgent concerns about a child who needs a social worker or police officer today:
Tel 0116 305 0005 (24 hour phone line)


Monday to Thursday 8:30am to 5pm, Friday 8:30am to 4:30pm on 01902 555392 MASH
Outside of the above hours for emergencies on 01902 552999


You can report your concerns online via the 'Report child abuse online - NSPCC website' or phone the Initial Contact Team on 0345 678 9021.
If you need to report concerns out of office hours then please contact the Emergency Duty Team on 0345 6789040.